Thank you for choosing Classic Couture Shop! We are committed to providing you with reliable and efficient delivery services. Please read the following shipping terms carefully to understand our shipping and delivery process.
Processing Time
All orders will be processed and shipped within 1-3 business days (excluding weekends and holidays). During peak periods or promotions, order processing time may be longer. We will notify you of any possible delays in a timely manner.
Shipping Options and Times
We offer the following shipping options:
Standard Shipping: Estimated delivery time is 5-7 business days, depending on the customs and logistics process of the destination country. Please note that the above times are reference times and actual delivery times may vary depending on the shipping company and force majeure factors.
Shipping Fees
Shipping fees will be calculated based on the order amount, shipping options and destination. The specific fees will be displayed on the checkout page.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check the order status on the official website of our partner logistics company. Please note that there may be a 1-2 day delay in order status updates.
Customs and Import Duties
For international orders, the parcel may be subject to import duties or other fees by the customs of the destination country. All duties and taxes are the responsibility of the buyer. It is recommended to check with the local customs department before placing an order to understand the relevant fees.
Undelivered Parcels
If the parcel cannot be delivered and is returned due to an incorrect address or no one to sign for it, we will contact you to confirm the correct address and re-ship the parcel. The cost of re-shipping is to be borne by the buyer.
Shipping Area Restrictions
We try our best to cover most parts of the world, but there may be shipping restrictions in some countries or regions. If your address is in an area that cannot be delivered, we will notify you in time and provide appropriate solutions.
Contact Us
If you have any questions or need help with shipping, please contact us at the following methods: