Thank you for shopping at classiccoutureshop.com! We are committed to ensuring that you are satisfied with your purchase. If you are not completely satisfied with your order, we will be happy to assist you with returns and refunds.
Refund Terms
We accept returns and refunds in the following circumstances:
Items must be returned within 30 days of receipt.
Items must be unused, undamaged and in their original packaging.
All tags, manuals and included accessories are attached.
Non-Refundable Items
The following items are not eligible for return or refund:
Items that have been used or damaged
Underwear (such as lingerie) and sale items
Any item not sold directly by classiccoutureshop.com
Returns Process
To return an item, please follow the steps below:
Contact our Customer Service team with your order number and reason for return. You can contact us at the following methods
We will provide a return address and further instructions upon receipt of your request.
Please return the item to the address specified by us along with your proof of purchase.
Refund Processing
Once we have received and inspected the returned merchandise, we will send you a confirmation email notifying you of the approval of your refund. If the refund is approved, the funds will be refunded to your original payment method within 7-10 business days. Please note that processing times may vary between payment platforms.
Return Shipping Costs
We are not responsible for return shipping costs unless the item is defective or incorrect. The shipping costs incurred when returning the item will be deducted from the refund amount.
Delayed or Non-refund
If you have not received your refund within the expected time, please first check your bank account. Then contact your credit card company or bank, which may take some time to process. If you still have not received your refund, please contact us at the following methods
Contact Us
If you have any questions about our refund policy, please feel free to contact us at:
